Question 1

What is Veritas Compounds?

Accepted Answer

Veritas Compounds is a direct-to-researcher supplier of research-grade peptide compounds. We source all products from our verified manufacturing partner in Asia and ship factory-sealed kits directly to your door. By cutting out domestic middlemen, we offer factory-level pricing while maintaining 99%+ purity standards.

Question 2

Why are your prices so much lower than other suppliers?

Accepted Answer

Our prices are lower because we ship directly from the factory in Asia — the same facilities that supply many domestic resellers. Those resellers add warehouse costs, handling fees, and retail markups. We eliminate all of that by connecting you directly to the source. You get factory pricing on kits of 10 vials.

Question 3

Are your products the same quality as US-based suppliers?

Accepted Answer

Yes. Our products are manufactured in the same certified facilities that supply well-known domestic peptide companies. Every batch undergoes HPLC testing and quality control before dispatch. The only difference is that we ship direct from the factory rather than through a domestic warehouse, which is how we keep prices low.

Question 4

What does "kit of 10 vials" mean?

Accepted Answer

Each product listing is for a complete kit containing 10 vials of the specified compound and dosage. For example, "BPC-157 5mg" means you receive 10 vials, each containing 5mg of BPC-157. This is standard factory packaging and is how we're able to offer such competitive per-vial pricing.

Question 5

Is this legal?

Accepted Answer

Yes. Research peptides are legal to purchase for laboratory research purposes in the United States. All products are sold strictly for research use — not for human consumption, veterinary use, or any clinical application. Buyers are responsible for ensuring compliance with all applicable laws in their jurisdiction.

Question 6

How long does shipping take?

Accepted Answer

Processing typically takes 7–14 business days after your payment is confirmed. Once dispatched, delivery takes 1–2 weeks via international shipping from Asia. The total timeline is approximately 3–4 weeks, though many orders arrive sooner — these estimates are padded to account for occasional customs or logistics delays. You'll receive a tracking number as soon as your order ships.

Question 7

Why does shipping take 3-4 weeks?

Accepted Answer

Because we ship directly from the factory in Asia rather than from a domestic warehouse. Processing takes 7–14 business days, and international transit adds another 1–2 weeks. That said, these are conservative estimates — many orders arrive sooner. The tradeoff for factory-direct pricing is transit time, and we believe in setting honest expectations rather than overpromising.

Question 8

How much does shipping cost?

Accepted Answer

Shipping is a flat $60 USD for all orders, regardless of order size or destination. This covers secure packaging, international logistics, and delivery to any address in our supported countries (US, Canada, UK, Germany, Netherlands, France, Ireland). Shipping to remote locations may incur additional costs — please contact us before ordering if you're unsure.

Question 9

Where do you ship?

Accepted Answer

We ship to the United States, Canada, United Kingdom, Germany, Netherlands, France, and Ireland. Shipping is a flat $60 USD for all locations. Processing typically takes 7–14 business days, and delivery takes 1–2 weeks after dispatch — so the total timeline is approximately 3–4 weeks, though many orders arrive sooner. These estimates are conservative; actual delivery is often faster. If you're in a remote area and want to confirm shipping availability before ordering, please contact us.

Question 10

Will I get a tracking number?

Accepted Answer

Yes. You'll receive a tracking number by email as soon as your order is dispatched from the factory. You can also check your order status anytime on our Track Order page using your order number and email address.

Question 11

Why is a phone number required at checkout?

Accepted Answer

International carriers and customs require a valid contact phone number for the recipient. Without it, your package may be delayed or returned by the carrier. This is standard for all international shipments.

Question 12

What if my package is lost or intercepted by customs?

Accepted Answer

If your package does not arrive within 6 weeks of the dispatch date, contact us with your order number and tracking information. We will work with the carrier to locate it. If confirmed lost, we may issue a one-time reship at our discretion. Packages showing a "delivered" scan are not eligible for replacement. If your package is intercepted or returned by customs, we will arrange a one-time reshipment at no additional cost to you. Contact us with your order number and any customs documentation you received. Please allow extra processing time for reshipped orders.

Question 13

What payment methods do you accept?

Accepted Answer

We accept USDC (recommended), Bitcoin (BTC), and USDT. All payments are made in cryptocurrency and verified automatically on the blockchain.

Question 14

Why is USDC recommended?

Accepted Answer

USDC is a stablecoin pegged to the US dollar, which means the price you see is the price you pay — no volatility risk. USDC and USDT quotes are valid for 24 hours, giving you plenty of time to complete payment. Bitcoin quotes are only valid for 5 minutes due to price fluctuations.

Question 15

How do I pay with crypto?

Accepted Answer

At checkout, select your preferred cryptocurrency. We'll generate a quote showing the exact amount and wallet address to send to. Send the exact amount from your wallet or exchange, then paste your transaction hash (TX hash) into the checkout form. Your payment is verified automatically on the blockchain. See our How to Buy page for a detailed walkthrough.

Question 16

What is a TX hash?

Accepted Answer

A TX hash (transaction hash) is the unique identifier for your cryptocurrency transaction. You can find it in your wallet's transaction history or your exchange's withdrawal confirmation. It looks like a long string of letters and numbers. We use this to verify your payment on the blockchain.

Question 17

What if I send the wrong amount?

Accepted Answer

You must send the exact quoted amount. If you send too little, the payment may not be verified and you'll need to contact us. If you send too much, the excess cannot be automatically refunded due to the nature of cryptocurrency. Always double-check the amount before sending.

Question 18

Are payments secure?

Accepted Answer

Yes. All payments are made directly from your wallet to ours — no third-party payment processors are involved. Transactions are verified on the public blockchain, providing complete transparency. We never have access to your wallet or private keys.

Question 19

What purity level are your compounds?

Accepted Answer

All compounds meet 99%+ purity standards and are manufactured in certified facilities. Each product undergoes HPLC testing and quality control before dispatch.

Question 20

What will my vials look like when they arrive?

Accepted Answer

All vials arrive with no labels — they are plain, unlabeled research vials. The product images on our site are for visual reference only and do not represent the actual packaging you will receive. Cap color may also differ from what is shown in the photos. This is standard for factory-direct research compounds. The contents are the same research-grade compound regardless of how the vial looks on the outside.

Question 21

Do you provide Certificates of Analysis (COAs)?

Accepted Answer

COAs are available upon request for any product. Contact us with your order number and the specific product, and we'll provide the relevant testing documentation from the manufacturer.

Question 22

How should I store the compounds?

Accepted Answer

Research peptides should generally be stored in a cool, dry place away from direct sunlight. Most peptides are best stored refrigerated (2-8°C) or frozen for long-term storage. Reconstituted peptides should always be refrigerated and used within the timeframe specified for that compound.

Question 23

What if my order arrives damaged or incorrect?

Accepted Answer

Contact us within 7 calendar days of delivery through our Contact page. To be eligible for a replacement shipment, you must provide ALL of the following: (1) your order number, (2) clear photographs of the damaged or incorrect item(s) including vials, packaging, and shipping label, (3) an unboxing video — you must videotape yourself opening the package, showing the sealed package being opened and the condition of the contents as discovered (videos taken after the package is already opened do not qualify), and (4) a written description of the issue. Incomplete claims (missing photos, unboxing video, or description) will be denied. If approved, we will send one (1) replacement shipment at no additional cost. Only one reship per order — no further replacements will be issued for the same order. No monetary refunds are available.

Question 24

Can I cancel my order?

Accepted Answer

Once your cryptocurrency payment has been confirmed on the blockchain, your order cannot be canceled. All sales are final. Blockchain transactions are irreversible by design, and orders are forwarded to our manufacturing partner for dispatch promptly after payment confirmation. Please double-check your cart, shipping address, and order details before completing payment.

Question 25

What is your refund policy?

Accepted Answer

All sales are final. Due to the nature of research compounds and our factory-direct international shipping model, we do not offer refunds, returns, or exchanges once payment has been confirmed on the blockchain. Cryptocurrency transactions are irreversible by design — no monetary refunds will be issued under any circumstances. For damaged or incorrect shipments, contact us within 7 days of delivery with complete documentation (photos, an unboxing video recorded while opening the package, and a written description), and we may approve one (1) replacement shipment at no additional cost. If your package is intercepted by customs, we will arrange a one-time reshipment at no cost. See our Refund Policy page for full details.

Question 26

What if I entered the wrong shipping address?

Accepted Answer

If you notice an error in your shipping address, contact us immediately through our Contact page. If your order has not yet been dispatched, we may be able to update the address. Once shipped, we cannot change the delivery address. If a package is returned as undeliverable due to an incorrect address, you are responsible for all re-shipping costs. Please double-check your address and phone number carefully at checkout.

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